F&I Office Protection Products Conference

Product Innovations and Evolution

Contractual Promises, Contractual Structures, and Risk Transfer Structures

Wednesday, November 4, 2009

Agenda

Previous Attendees

Fee Schedule

This annual update conference focuses on the new product introductions among F&I Office protection products and the evolution of existing products. This has been a particularly exciting year for product innovations. The most striking innovations have occurred in protection products that are either dealer provided or provided to the vehicle buyer by a manufacturer, obligor, or some third party.

In January, the introduction of Hyundai Assurance as a complimentary protection product provided to each vehicle buyer opened up an entirely new program structure. The underlying protection was Walkaway™, which we have discussed over the years during its five-year evolution in the United States. Soon thereafter, GM introduced its Payment Protection program, and Ford followed with its Ford Advantage program. The central feature of each of these protection programs was some form of relief in the event the vehicle buyer became involuntarily unemployed.

In addition, GM introduced its value protection program which, in a sense, is a variation on GAP. The triggering event is simply the vehicle owner’s desire to trade in the car for another GM product.

Innovations occurred in other dealer-related or manufacturer-related lifetime promises, such as lifetime powertrain warranty, other product warranties, and return of premium promises.

The common goal among all of these products was to kick start the vehicle sales process by getting potential buyers into the dealership in the first place and providing them some form of insurance or promise regarding the concerns that stood between them and the purchase of a new vehicle.

Finally, all of the protection products in the F&I Office have evolved. We will discuss the features that have changed and the reason for such changes.

Learning Objectives:

Learn the components and structure of the Hyundai Assurance program.

Learn the components and structure of the GM Payment Protection program, the GM Value Protection program, and the Ford Advantage program.

Learn the components and structure of other programs available through dealers to protect against the risk of involuntary unemployment.

Learn the keys to the lifetime promise programs and understand the requirements to actually qualify for a claim reimbursement.

Learn how VSC, GAP, and other protection products were modified by industry participants to sharpen the appeal of such products in the eyes of the vehicle buyer or to overcome adverse risk selection.

Event & Registration Details

Date:  Wednesday, November 4th, 2009

Venue:  CreditRe Office - 330 Grapevine Hwy., Hurst, TX 76054

Accommodations: 

Early Bird Deadline: October 12, 2009

Materials: We provide a conference manual with the PowerPoint presentations from the conference and reference materials for use at the conference that is yours to keep.

Prerequisites and Advance Preparation: Participants should have a general knowledge of the vehicle lending process and a familiarity with the various products sold in conjunction with vehicle loans, such as GAP and vehicle service contracts.

Program Level: Intermediate

Instruction Method: Group - Live

CPE Credits: 7 (estimated)

CreditRe is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. Web site: www.nasba.org

 

Terms and Conditions Payment and Registration Confirmation: Registration is not confirmed until payment is received. Upon receipt of payment, you will receive an email confirmation. If you do not receive confirmation, please contact Bob McGregor by phone at (817) 788-8121 ext. 225 or by email to Bob McGregor. Rates and Discounts: Fees are listed on the Conference and Seminar Pricing Schedule. Rates are per person unless otherwise indicated. The Base Rate applies unless payment is received by CreditRe on or before either the Early Registration Deadline or the Pre-Registration Deadline noted in the Fee Schedule. Payment in full must be received prior to the event. Cancellations and Refunds: Conference registration is transferable; a replacement may be sent from your company if you are unable to attend. The Early Registration Discounted Rate is non-refundable, but for the Base Rate fee and the Pre-Registration Discounted Rate fee, if we receive a written cancellation request at least two (2) weeks prior to the conference date, you will receive a refund less a $100 administrative fee per registrant. No refunds will be issued on cancellation requests received within the two (2) weeks prior to the conference. Accommodations: Attendees are responsible for making their own hotel reservations. See the venue information on this page. Hotels other than the venue location are usually available within walking or short taxi distance. Information Contact: If you have any questions about the arrangements, complaints, or other needs, please contact Bob McGregor by phone at (817) 788-8121 ext. 225 or by email to Bob McGregor. Billing Contact: If you have any questions or need an invoice for registration payment, please contact Bob McGregor by phone at (817) 788-8121 ext. 225 or by email to Bob McGregor.